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Click to the below listed Emergency Access details for the times when issues cannot wait and need on the spot attention.

Why ticket system?

  • Full documentation. So its on record and helps both of us solve the same problem faster next time.
  • Systematic. We can trace all problems and how fast we attended them
  • Not people dependent. If someone at the TechSupport desk changes, your issue is still recorded and attended
  • Help us improve, we can analyze how many times and how many people are having similar issues
  • Secure, there are less chances that any sensitive information is conveyed to wrong person in your organization